We are committed to ensuring that you are engaged throughout the process – from consultation to implementation to on-going support. While we lead using specialized industry knowledge, we know that you are the expert of your organization. As such, our process begins by getting to know you first. During the discovery phase, we invest our time in dialogue with you. We review documents and processes, and analyze data to identify possible gaps, and understand your high-potential opportunities and challenges. We conclude this phase by preparing recommendations for you and showing the return on investment for implementing our recommendations. With the gaps, needs, and opportunities for change identified, we will put together a plan of action and implement the solutions. To further ensure success, we will empower you by providing training on how to use and maintain the new technology solutions that are implemented. We work closely with you, from consultation to implementation and beyond